SIMzip - Privacy Policy

Privacy Policy

Last updated: 17 March 2025

Summary

This Privacy Policy explains how SIMzip collects, uses, and shares your personal data when you visit or purchase from https://sim.zip or https://simzip.app.

Personal Data We Gather

When you access our website, we automatically obtain certain details about your device, such as your web browser type, IP address, time zone, and cookies stored on your device.
As you navigate the site, we also track which pages or products you view, the websites or search terms that directed you to us, and how you engage with our site. We call this data "Device Data".

We collect Device Data through these methods:

"Cookies" - records stored by your browser.
"Log files" - IP address, browser type, internet service provider, referring/exit pages, and timestamps.

When you buy or try to buy something from our site, we collect your name, email and payment reference data like payment amount and payment method used. We refer to this as "Purchase Data".

However, we do not collect, store or access your payment card details. Payments are processed by our payment provider - Stripe.

In this Privacy Notice, "Personal Data" means both Device Data and Purchase Data.

How We Use Your Personal Data

We use Purchase Data primarily to process orders placed on our site, including handling payments, arranging delivery, and sending invoices or order confirmations. We also use it to:

Contact you;
Check orders for possible fraud or risk;
Provide updates or promotions about our offerings, if this aligns with your preferences.

We use Device Data to identify potential risks or fraud (especially via your IP address) and to enhance our website, such as by analysing how users interact with it and evaluating our marketing efforts.

Sharing Your Personal Data

We do not share Personal Data with third parties unless required by law or necessary to respond to lawful requests (e.g., subpoenas).

We employ Google Analytics to understand how our site is used. You can review Google’s privacy policy at https://www.google.com/intl/en/policies/privacy/. If you wish, you can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Cookie Preferences

You can manage how cookies are used within the SIMzip (website and web app) settings under “Cookie Preferences.” This allows you to limit or disable certain types of cookies, such as functional or analytics cookies, based on your preferences.

Your Rights

If you live in Europe, you can request access to the Personal Data we hold about you, or ask us to amend, update, or delete it. Contact us at [email protected]

For European residents, we process your data for fulfilling orders or pursue our legitimate interests as described.

Data Retention and Deletion

We keep Purchase Data indefinitely unless you ask us to remove it.

To request data deletion, email [email protected] with the subject "Data Removal Request". Include your full name, email, and request details. We’ll handle your request within 30 days and confirm deletion, unless legally required to retain it.

Updates to This Notice

We may revise this Privacy Notice occasionally to reflect changes in our practices or for legal, operational, or regulatory reasons.

Minors

Our site is not designed for anyone under 18 years old.

Contact Us

For questions or concerns about our privacy practices, email us at [email protected]

Contact Info